Corporate Training

Patricia Raskin, M.Ed., has worked in the communication and training fields for almost four decades. As a pioneer and trailblazer for positive messaging, she facilitates this work as a trainer and motivational public speaker. Patricia has a master’s degree in counseling and is a certified professional coach (CPC). She currently conducts virtual and on-site trainings, seminars and webinars on stress management, work life balance, creating positive work environments, collaborative communication, effective leadership, and healthy living. Patricia has presented these trainings for Verizon, Bank of America, Oracle, Rolls Royce, GlaxoSmithKline, Ace Hardware Corporation, Canon, Pratt & Whitney, Conning, the U.S. House of Representatives, Yahoo, among several others.

Descriptions of Presentations and Workshops

Dealing Effectively with Challenging Behaviors

Dealing with challenging people and their challenging behaviors can be extremely frustrating. Learning how to navigate a difficult situation will help you de-escalate a situation and come to a resolution. This workshop will identify the characteristics of challenging behaviors encountered in the workplace and how to respond effectively to these behaviors. We will identify the challenging behaviors using Dr. Robert Bramson’s model, identify our own triggers for specific challenging behaviors, and learn and monitor effective responses to challenging behaviors.

Navigating Difficult Conversations

Difficult conversations can be uncomfortable and awkward. Sometimes we don’t know how to react or we can’t find the right words to say. This workshop will help you identify the challenges, components, preparation, and steps in having a difficult conversation. Tools to use for effective conversations will be explored and discussed. You will learn the steps involved in having difficult conversations, including introducing the conversation, effective messaging, and giving feedback. Additionally you will understand the four types of communication styles and how to deal with them to create positive outcomes. Patricia will help you develop a process to use to navigate difficult conversations and to practically apply the messaging and feedback process including the use of I-messaging. 

How To Communicate Effectively

Communication sounds simple, but can be one of the most effective tools to a successful life. In this workshop, we will identify different methods of communication, how to give effective feedback, how to say no, and best practices for communicating effectively. Through Patricia’s teaching, you will be able to evaluate the best communication practices and select the ones that apply to the specific situation. 

Assessing Your Conflict Management Style

Everybody can remember a time they experienced conflict in their professional or personal life. Choosing the right conflict resolution style will help eliminate pressure and build more trust for future encounters. Patricia will help you identify the five different conflict management styles, how to select the right style for the conflict situation, and the steps to use to resolve workplace conflict. You will understand the causes of conflict, assess your own conflict styles, determine which style to use in each situation, and know how to prepare for handling conflict.

Relationship-Centered Leadership

What does it take to be a great leader? How do you leave a lasting impression on your staff? In this interactive workshop, we will explain what relationship-centered leadership is, why it is important, learn the difference between task-oriented & relationship-oriented leaders, and ways to adapt a leadership style. Patricia will help you understand the strengths and weaknesses of relationship-centered leadership, to know when to use this model, and to have a clear understanding of the needs, interests, and abilities of staff. You will learn how to know which situations are most effective to use the relationship-centered model, to know how to balance meeting the needs of staff and the needs of the task, and to have the tools to enable the staff to do the best job which can ensure success.

Understanding and Dealing with Stress and Burnout

A stressful life can have many detrimental effects on our wellbeing. Whether it is problems at work, family conflicts, or health issues, we all will encounter stress in our lives. In this workshop, Patricia Raskin will help you identify the components and challenges of stress, burnout, and compassion fatigue. She will empower you with tools to use for burnout prevention. Some goals of this workshop are to define stress and burnout, to understand the sources of stress and burnout, to identify our own sources of stress, and define ways to handle our own stress. You should be able to identify the tools needed to be able to effectively manage stress and to practically apply the strategies discussed. 

Staying in tune with your staff through creating positive work environments

Having a positive work environment makes all the difference in job performance and satisfaction. Incorporating a more optimistic approach will help you connect with your staff and foster trusting work relationships. In this workshop, we will define what positive work environments look like, how to use effective communications, set expectations and needs, and build teamwork. You will learn effective listening skills, discuss the elements needed to build trust, and explore new ways to recognize staff. The main takeaways are to determine the positive elements needed in your workplace and apply effective listening skills in your communication with staff. 

Coming of Age: Creating New Work Frontiers After 50

People over 50 have a wealth of work and life experience to bring to a job including: high motivation, loyalty, experience and wisdom. However, in looking to re-enter the workplace or start your own business you need to know what it takes to thrive in today’s business environment. In this workshop Patricia will offer 50+ individuals training that confronts myths about older workers, and empowers them to use their knowledge, expertise, and skills to become business owners and job creators. This workshop will help you to: identify your strengths, explore new options, create a planning concept, and work with others to share ideas and get new ones.

Getting Positive Results in Challenging Times

Patricia Raskin will tell you how to define and use the components of positive living in your work to attract and maintain clients. You will learn how to ~attract clients by being authentic~ use the power of the positive perspective, ~ heighten your awareness to achieve balance in your life ~ seven principles for positive living ~strengthen and use your internal resources to adjust to life’s changes and challenges

7 Principles for Positive Living

Positive Living is a choice, not a birthright. We have the opportunity to create positive experiences in our lives while working through life’s challenges. In Patricia’s keynote talks, she draws from experts in her media programs, inspirational stories and her own life to introduce seven principles for positive living which will inspire you to honor your heritage, enjoy the precious present, use your imperfections to perfect your life, uncover your own innate abilities and talents, surround yourself with positives, respect, nurture and protect your relationships, and see miracles every day.

Positive Aging

Results of recent studies have found that there’s value to focusing on positive psychological factors, like optimism, as possible new ways of promoting longevity and healthy aging. In this presentation, we will explore ways to live better longer. Topics explored are the importance of self-care, having a strong support network, retraining your brain, being a lifelong learner and having daily rituals.The session also will include practical tips for healthy aging.

Testimonials

Richard Gamache, MS, FACH Aldersbridge Community – Chief Executive Officer

“I highly endorse Patricia Raskin as a presenter and facilitator for education programs for any leadership team. We have begun working with Patricia in the last few months, and I can see results already. The most recent program that she brought to us focused on stress, burnout and compassion fatigue. In an hour, Patricia was able to connect with the leadership team, bringing insights and solutions that were easily implemented into our busy schedules. The group came into the program feeling overwhelmed by the pressures we all face, and left a short time later feeling rejuvenated and hopeful, with a plan. Patricia accomplishes more in one hour than most corporate retreats do in two days.”  

Joyce Pucino, President, Pucino Print Consultants

“Patricia, Thank You! I really did enjoy your presentation to Advertising, Marketing and PR of Rhode Island. This is the second time you have done a presentation for AMP-RI and we were so pleased to have you return. Your two transition studies were excellent. I know that the open format was a little different but it really worked well with the group and their interaction also provided some interesting feedback. We had a great audience with lots of Q & A after. I think that everyone came away with an appreciation of what you can do as a transition coach. You have the knowledge and expertise to help your client look within themselves for answers. I think you left us all with positive thoughts and a new approach to dealing with change in our lives. It was truly an informative and fun evening.”