Client Retention Strategies

As an award winning small business owner, Patricia single-handedly found sponsors for her radio show in a competitive local media market with positive and lasting results. Through her work she has developed contacts, resources, connections, that can benefit your business. A consultation with Patricia will contain some or all of the following depending on your needs:

  • Sale strategy for prospective clients
  • Potential leads
  • Direct referrals
  • Written sale pitches
  • Follow up, timing, strategy, and closing
  • Building client relationships
  • How to go the extra mile
  • How to handle objections
  • How to underpromise and overdeliver
  • How to make networking effective
  • How to make yourself unique in a crowded market
  • How to use social media
  • Referrals to other consultants
  • Effective phone selling
  • Keys to meeting client needs
  • Effective listening
  • Averting potential problems